Chief Executive Officer (CEO)

Job Summary: 
The CEO is the organization's chief executive and administrative officer; they report directly to the Board of Directors and its Executive Board. The CEO is responsible for all administrative management functions, including but not limited to coordination of the chamber programs; organizational structure and procedures; motivation of volunteers; income and expenditures; recruitment, visitation, and retention of membership; employment, training, and supervision of staff; development, implementation and interpretation of policy; maintenance of the facility; and short-term and long-range planning. The CEO serves as the “face of the chamber” and will provide a high-profile leadership, vision, guidance, and strategic direction for the organization. 

Essential Duties and Responsibilities:
Management and Administration

• Provides general oversight of the organization and its day-to-day operations.
• Directs the activities on behalf of the board of directors to ensure the implementation of programs and services for the membership.
• Performs as a liaison between the board, staff, and members to maintain and carry out the chamber's programs. 
• Monitors legislation that could effect the membership and prepares statements or assists the president of the board of directors in making statements about the chamber's position on public issues. 
• Prepares the board agenda and maintains the minutes and records.
• Motivates and inspires chamber volunteers. 
• Oversees the structure and activities of all committees. 
• Ensures that chamber policy, as established by the board, is properly recorded in minutes, and indexes in the policy manual. 
• Ensures physical chamber facility if properly maintained. 
• Represents the chamber in meetings of local, state, and national organizations. 
• Leads any fundraising events to generate non-dues income to support chamber operations. 
• Hires, trains, directs, evaluates, and provides all administrative action of the chamber and visitor's bureau staff. 

Membership Development

• Works with the membership director to ensure the membership is maintained at a level necessary for adequate income for the operation of the Chamber programs.
•  Ensures annual contact is made with each member.
•  Works with the membership director to ensure the chamber provides quality member benefits and services.
• Oversees the membership director's work in retaining existing members and recruiting new members.
• Develops and monitors marketing strategies to promote the benefits of membership to engage new members and sustain them.

Fiscal Management and Budgeting

• Develops, presents, and recommends a balanced chamber budget to ensure expenditures are directly related to the program goals and ensures that the chamber operates in a fiscally responsible manner.
• Approves expenditures within the approved budget.
• Prepares or oversees the preparation of monthly income and expenses financial statements.
• Coordinates the annual audit/review of the financial records of the chamber and serves as the point of contact for accountants conducting the audit.
• Ensures fiscal duties are adequately segregated.
• Performs basic accounting duties including invoicing, deposits, preparing and paying bills, and preparing monthly reconciliations.
• Closes out chamber books at the end of each fiscal year.
• Serves as a correspondent on chamber bank accounts.

Strategic Vision and Planning

• Works with the board on developing and implementing a strategic plan.
• Performs annual review of programs and committee structures and recommends necessary changes to the board.
• Assists committee chairs in recruiting committee membership.
• Maintains consistency in programs run through the chamber and monitors progress to ensure goals are being met.
• Researches community needs, anticipates long-range community problems, and recommends programs to counteract those problems.
• Reviews and recommends changes to the current organizational structure to ensure that the organization is effectively geared to function efficiently in anticipating, identifying, and solving the chamber or community problems. 

      Performs other work as assigned. 

Knowledge and Abilities
Knowledge of

• principles of organizational behavior and management tools applicable to public administration;
• budget administration;
• organization and operations of the Chamber of Commerce and its programs;
• basic accounting principles;
• Quickbooks accounting software;
• ChamberMaster membership software (preferred);
• Microsoft Office programs including Word, Excel, and Publisher; and
• best practices in the use of social media. 

Ability to

• establish and maintain effective communications and relationships with internal and external customers;
• work together with the board to establish a clear vision for the mission and goals of the chamber and to clearly impart that vision to the staff and membership;
• coach, mentor, and foster teamwork among staff;
• motivate and inspire volunteers, members, and staff;
• anticipate long-range community needs and develop programs based on those needs;
• ascertain suggestions, proposals, and requests from the members and translate them into action consistent with the fundamental objectives and policies of the chamber;
• create working conditions that are conducive to maximum performance and employee morale;
• develop a better public understanding of the purpose and functions of the organization;
• plan, direct, and supervise the work of others; and
• write and distribute news articles, press releases, professional letters, and other documents as necessary. 

Physical requirements: (If necessary) 
Able to lift approximately 20 lbs. 

Qualifications and Requirements

• Bachelor’s degree in business administration, marketing, public relations, or a related degree.
• IOM or CCE certification preferred.
• Experience in staff leadership and development.
• Ability to multi-task in a dynamic organization.
• Excellent verbal, written, and presentation skills.
• Experience in non-profit organizational leadership.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, or working conditions associated with the job. They are intended to be reflections of the principal job elements for this position. 

Email cover letter, resume, and references to Board President Jessica Mefferd, jmefferd.fui@gmail.com