Dental Office Staff
Job Type: Part Time/ Flexible 7:45 AM to 5:00 PM Monday thru Thursday
Hourly Wage: $17.00 to $20.00/ hourly based on experience
Benefits: This is a part time position, no benefits can be offered at this time.
Hermanson Endodontics in Pierre, SD is looking for a Dental Office Assistance/ Receptionist with good experience in patient and front desk management. Anyone with prior experience working with a dental clinic, other clinic types and customer service is an added advantage.
The ideal candidate will be friendly, outgoing, and highly organized. They will take over scheduling patients, registering patients, taking payment, insurance and cost estimates ahead of scheduled appointments and work with our dental assistances in providing the best time management for treatment. This job will include some cross training in dental assisting and taking x-rays for when the office is busy and/ or low staff. The applicant needs to have excellent interpersonal skills as well as the ability to multi-task, learn quickly and create a calm and inviting atmosphere for our patients.
- Qualifications
- High school diploma or equivalent
- Previous experience working in a medical office or healthcare setting preferred.
- Strong attention to detail and ability to accurately process complex information.
- Excellent communication skills, both written and verbal.
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Greet and receive patients for treatment as well as check out patient when treatment is complete.
- Maintain patient schedule. Accurately place patients based on dental procedure, need and openings.
- Verify insurance coverage and eligibility for patients
- Obtain necessary authorizations and referrals for dental procedures
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations. Input patient information accurately and timely into system.
- Assist patients with insurance-related inquiries and provide guidance on coverage options. Give accurate out of pocket estimates and take payment accordingly.
- Collaborate with dental staff to ensure accurate coding of procedures and diagnoses.
- Stay updated on changes in insurance policies, coding guidelines, and industry regulations.
- Maintain front desk, answer phones, call patients to fill cancellations, and maintain a short-call list to ensure productive time utilization
- Schedule appointments, do routine reception work, and accurately record information on patient records and office reports
- Help implement processing of encounters, billing, and bookkeeping procedures
- Cross train in x-ray and sterilization procedures
- Maintain office cleanliness per OSHA, Infection Control and office policy
Please email resume with references to brian@hermansonendo.com or contact our office at 605-220-8222 and ask to speak with Paige about this job opening.
