SD Spring Customer Service Seminar - FREE
South Dakota Spring Customer Service Seminars - Free Who should attend: Anyone working with customers and visitors Speaker: Dr. Rebecca Heiss, Stress Psychologist Fear(less) Stress In this energizing session, stress psychologist Dr. Rebecca Heiss reveals the best-kept secret to ''managing'' stress; how the very pressures that keep you up at night can become your greatest competitive edge! Let's face it - customer service professionals constantly navigate intense situations. From handling difficult customers and resolving complex problems to maintaining composure when tensions rise, your role demands exceptional performance under pressure. That's great news, because Olympic athletes don't break world records at practice - they break records when the pressure is at its peak. We can all learn to perform at our best under stress as well. With the right mindset, stress can motivate and inspire us all to achieve new levels of performance while deepening our purpose and our connection to one another. With inspirational storytelling and science-backed practical tools, Rebecca will reveal how we can use stress to power forward together and rise to new heights, no matter what challenges get thrown our way. See more information on the free Customer Service Seminars at SDVisit.com
